Online Bidding FAQ
How do I register?
Registration is easy! Before you can bid, we simply ask that you register using the “Register for Online Bidding” link at the top of the page. You only need to register once. Please write down your username and password and keep it in a safe place. Your username and password will be good for future sales. Please allow at least one business day to process your registration. You will receive a phone call and email confirmation once you are approved to bid.
Who can I contact for bidder support?
Contact AuctionTime for bidder support at: (800) 334-7443
How do I bid?
On auction day, simply click on the auction from our Upcoming Auctions calendar and login using your username and password that you chose during registration. After you have agreed to the terms and conditions of the sale you are able to bid! Your bid button will be yellow if you are able to bid. Bid with confidence. Once you click the bid button your bid will be submitted to the auctioneer for approval. If you are leading bidder you will see “Leading Bidder” in yellow below the image of the item up for auction. If you have been outbid, you will see “Outbid” in red below the image of the item up for auction.
Did I win?
If you win an item, you will see “Winner” displayed across your screen. You will also receive an email notification confirmation that you have won the item up for bid. At the end of the sale, you will be invoiced for all of your auction purchases that day.
Can I see a list of the items I've purchased?
A list of the items you've purchased will be available under the "Items You Bought" section at the bottom of the Live Auction Board. You must be logged in to view this list.
What is my bidder number?
You will log into the sale using your username and password given to you during registration. You will not log in using a bidder number.
I forgot my username and password.
Click HERE if you have forgotten your username and password. It will be emailed to you.
What is a buyer’s premium?
A buyer’s premium is a percentage added to the total purchase price of an item that is collected by Thomas Auction & Real Estate Co..
Can I see what it looks like?
View images of our online bidding program below.